Administrative Secretary IT Reviews Ladakh Portal Update; Emphasizes Unified Digital Service Delivery and E-Governance

Leh, May 16, 2025: The Administrative Secretary of the Information Technology Department, Union Territory of Ladakh, Shashanka Ala, chaired a comprehensive review meeting to assess the progress and updates related to the Ladakh Portal (ladakh.gov.in).
The meeting also focused on evaluating department-hosted and developed websites, digital applications, and online services across all departments, with an aim to integrate them into a unified digital platform.
The review meeting was convened to ensure efficient delivery of government services to the public through a seamless, secure, and user-friendly interface. Emphasis was placed on enhancing transparency, accessibility, and citizen-centric governance through digital transformation.
During the meeting, the Administrative Secretary highlighted the need for a centralized and integrated digital ecosystem to streamline service delivery and enhance inter-departmental coordination.
Departments were instructed to identify and prioritize key services for integration under the Ladakh Portal. Additionally, they were advised to ensure compliance with standard security protocols, accessibility norms, and user experience best practices across all government websites.
The discussions also included formulating a roadmap for the complete digital integration of departmental services, strengthening IT infrastructure, and building capacity within departments to support effective digital governance.
The Secretary directed the National Informatics Centre (NIC) and all stakeholders to submit a detailed action plan with defined timelines for implementing integrated online services. She also emphasized the establishment of regular monitoring mechanisms to track progress and address any bottlenecks promptly.
The Secretary instructed departments covered under the Public Services Guarantee Act (PSGA) to bring their services online and nominate a nodal officer responsible for updating services on the digital platform. She also directed the timely update of the official UT Ladakh website.
The meeting was attended by the State Informatics Officer (SIO), NIC Ladakh; Senior Director, NIC Ladakh; Director, Health Department; Joint Director, Planning Department; Deputy Secretary, Public Works Department; Chief Accounts Officer, Finance Department; Under Secretaries; and Officers on Special Duty (OSDs) from various departments.